Privacy Policy

Emerix, Inc. ("Emerix," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit emerix.ai (the "Site"), interact with our marketing materials, or use the Emerix platform and related services (collectively, the "Services").

By accessing the Site or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or Services.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

• Contact and account information: name, business email address, phone number, job title, company name, and country when you request a demo, subscribe to content, attend an event, or otherwise contact us.
• Communications: messages, inquiries, feedback, and other content you send to us.
• Marketing preferences: your subscription choices and consent signals.

1.2 Information Collected Automatically

When you visit the Site, we and our service providers automatically collect certain information through cookies, tags, pixels, and similar technologies, including:

• Device and browser information (IP address, browser type, operating system, device identifiers)
• Usage information (pages viewed, links clicked, referring URLs, session duration, scroll depth, and similar analytics data)
• Approximate location derived from IP address
• Session recordings and heatmaps that capture interactions with the Site

For more detail on cookies and tracking technologies, see our Cookie Policy.

1.3 Information from Third Parties

• Marketing and enrichment providers that help us identify and qualify business prospects
• Social media and advertising platforms (including LinkedIn) where you engage with our content or ads
• Event organizers, partners, and referral sources
• Publicly available sources

1.4 Information Collected Through the Platform

When a customer uses the Emerix platform, we process data on behalf of that customer under a separate contractual agreement. Customer data processed in the course of providing the Services is governed by that agreement and is not subject to this Privacy Policy.

2. How We Use Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site and Services
• To respond to inquiries, schedule demos, and provide customer support
• To send marketing communications about Emerix products, events, and relevant industry content (where permitted by law)
• To personalize your experience and tailor content to your interests
• To measure the effectiveness of our marketing campaigns and website performance
• To detect, investigate, and prevent fraudulent or unauthorized activity and to protect our rights
• To comply with legal obligations and enforce our agreements

3. Legal Bases for Processing (EEA, UK, and Similar Jurisdictions)

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar requirements, we process your personal information on the following legal bases:

• Consent - when you have given us permission (for example, to send marketing emails or set non-essential cookies).
• Legitimate interests - to operate our business, market our Services to prospective B2B customers, secure the Site, and improve our offerings, provided these interests are not overridden by your rights.
• Contract - to provide the Services you have requested or take steps at your request prior to entering into a contract.
• Legal obligation - to comply with applicable laws and regulations.

4. How We Share Information

We do not sell personal information. We share information only as described below:

• Service providers and vendors that help us operate the Site and Services (for example, hosting, analytics, CRM, email delivery, event management, and advertising platforms). These providers are contractually required to protect personal information and use it only to perform services for us.
• Business partners with whom we jointly offer products, events, or content, where you have consented or where otherwise permitted by law.
• Corporate transactions such as a merger, acquisition, financing, reorganization, or sale of all or part of our business.
• Legal and safety disclosures when required by law, court order, or government request, or to protect the rights, property, or safety of Emerix, our customers, or others.
• With your consent or at your direction in any other circumstances.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, software development kits, and similar technologies to operate the Site, analyze traffic, measure marketing performance, and deliver targeted advertising. For details on the categories of cookies we use, the providers involved, and how to manage your preferences, please see our Cookie Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the context in which it was collected.

7. International Data Transfers

Emerix is headquartered in the United States, and we have operations and service providers in multiple countries. Your information may be transferred to, stored in, and processed in countries other than your own. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or equivalent mechanisms.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request.

8.1 Marketing Communications

You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing message or by contacting us directly. Transactional and service-related communications are not affected by marketing opt-outs.

8.2 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the right to know, delete, correct, and limit the use of sensitive personal information. Emerix does not "sell" or "share" personal information for cross-context behavioral advertising as those terms are defined by California law. To exercise your California rights, contact us at [email protected].

9. Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, and alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Site and Services are directed to business professionals and are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

11. Third-Party Links

The Site may contain links to third-party websites, plug-ins, and applications that we do not operate. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of every site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice (such as by email or a prominent notice on the Site).

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Emerix, Inc.

Address: 2810 N Church St, PMB 60305 Wilmington Delaware 19802 United States

Email: [email protected]

Website: https://www.emerix.ai